Frequently Asked Questions
At Genesis National Bank, we believe in listening to and understanding our customers. Our core goal is to easily connect with you and cater to your preferences.
Our team is here to help you.
We help your needs to receive payments faster
Genesis National Bank offers a variety of accounts, including personal checking and savings accounts, business accounts. We also provide specialized accounts for students and seniors.
You can open a new account online through our website or by visiting any of our branch locations. To open an account, you'll need to provide identification and other necessary documents. Our customer service representatives are available to assist you with the process.
Our interest rates for savings accounts and certificates of deposit (CDs) are competitive and vary depending on the type and term of the account. For the most up-to-date rates, contact one of our representatives.
If you lose your debit card or suspect any fraudulent activity, please contact our customer service immediately at +233 555162463. You can also report the issue through our online banking platform. We will assist you in blocking the card and issuing a new one.
Genesis National Bank strives to offer transparent and competitive fee structures. Fees may vary depending on the type of account and services used. Common fees include monthly maintenance fees, ATM fees for out-of-network withdrawals, and overdraft fees. For a detailed list of fees, please contact our customer service.
Brought to you by Genesis National Bank
Genesis National Bank is a leading full-service commercial bank operating in Ghana. With a strong commitment to serving our local communities, we provide a range of financial services to meet the needs of individuals and businesses alike.